A real person when you need help
Questions about your photos, proof, order or delivery?
Tell us where you are in the journey and we will help you find the right next step.
Contact support
Help us help you quickly
Email hello@mycolouringpad.com. Never email the private proof token or payment details.
- Before orderingTell us what kind of photos, recipient and book format you are considering.
- Creator or sample helpDescribe the device, browser and step where the problem happened. Do not attach children’s photos unless support specifically requests a secure upload.
- Existing order helpInclude the WooCommerce order number and the email address used at checkout.
- Damage or delivery helpInclude the order number, delivery issue and, for damage, clear photographs of the packaging and book.
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